Booking, Cancellation & Refund Policy

01. Booking & Payment

All training bookings are subject to availability and confirmation by JPF. Submitting a registration form or booking inquiry does not guarantee a place.

A booking is secured only after payment has been received and verified by JPF and the training arrangements have been confirmed.

02. Cancellations & Session Credits

The following policy applies to eligible Private Training, Open Training, Weekend Youth Groups, and Create Your Own Group bookings.

• 48 hours or more before training: Full refund or full session credit, at your choice.
• Less than 48 hours before training: Full session credit; no cash refund, provided JPF is notified before the scheduled start time.
• Same-day cancellations: Full session credit when notice is provided before training begins.
• No-show without notice: Any credit is at JPF’s discretion.

Credits may be applied toward future eligible training sessions, subject to availability. If the replacement session costs more, the difference must be paid.

03. JPF-Initiated Cancellations

If JPF cancels a confirmed training session, the affected player or family may choose a full refund or full session credit toward a future eligible session.

04. JPF Elite — Cycle Withdrawals

JPF Elite operates through four-week cycles consisting of eight scheduled group training sessions.

• Before the cycle begins: Players are eligible for a full refund.
• After the cycle begins: Players may receive a partial refund based on the remaining scheduled group training sessions, after deducting a one-time administrative fee.
• Missed training: Scheduled group training sessions already delivered are nonrefundable, regardless of individual attendance.
• Schedule changes: If JPF cancels a scheduled group training date, a replacement date will be arranged.
• Exceptional circumstances: May be reviewed individually.

If JPF cancels an entire Elite cycle, refunds for undelivered training will be provided without an administrative fee.

Full financial terms are provided privately during Elite enrollment.

05. Create Your Own Group — Group Bookings

Group bookings are coordinated with the designated group organizer. A cancellation or withdrawal by one participant does not automatically cancel the entire group’s booking.

Changes affecting group size, scheduling, or package arrangements must be coordinated with JPF and may require revised booking arrangements.

06. Payment Verification

Payments must be received and verified by JPF before a booking is secured. Payment instructions and applicable deadlines are provided during the booking process.